Megan continued: “Sophia gets so excited when I tell her it’s time to go to the hospice. Sometimes I leave it until the very last minute before I tell her, otherwise she gets far too excited and impatient – she just wants to get there and settle in.”
She added: “The staff at St Oswald’s Hospice are the only people in the world I trust to meet all of Sophia’s health needs.”
When Sophia’s best friend, Lucy, was offered a place at St Oswald’s Hospice, her parents initially turned it down.
“I didn’t feel ready for her to go,” her mum, Jill explained.
But when Lucy was a little older, the opportunity came up again.
“Lucy was 7 at the time, and at that stage we were really struggling,” Jill said. “The pressure of looking after our daughter and managing all her health needs was taking a toll, and we were exhausted.”
It was Megan who helped reassure Jill and dad, Andrew, by singing the praises of St Oswald’s Hospice and the positive impact it had made on Sophia.
Jill said: “Megan always spoke so highly of the hospice. We decided it was in Lucy’s best interests to try it and get her used to time away from the family home.”
Like Megan, Jill felt guilty about accepting the support.
“I thought people would think I couldn’t manage Lucy’s care,” she explained.
Again, Megan reassured her friend, as did the care team at St Oswald’s Hospice, who understand how emotional the process can be for parents and carers at the beginning.
Lucy’s introduction to St Oswald’s Hospice was very gradual, helping her and her parents get used to the Children and Young Adults Service.
Jill and Andrew even stayed overnight in the family accommodation during Lucy’s initial visits.
“We’d literally all pack our bags and stay at the hospice,” Jill said. “The staff were great and so welcoming.”