Our Values and People Charter

Our Values

Our Values are our core beliefs, they explain who we are, how we work, what we believe in and stand for. They reflect our culture here at St Oswald’s Hospice.

Our Values set out how we will work together to deliver care for those in need and their families and carers – as well as how we will care for each other. We will always seek to make S P A C E for everyone, whatever their needs.

Values - SPACE

Our Values

They are:

  • Safe and Supportive
  • Positive and Can Do
  • Accountable and Authentic
  • Caring and Compassionate
  • Excellence and Innovation

The St Oswald’s Hospice People’s Charter gives examples of the kind of behaviours that are expected of staff and volunteers at St Oswald’s Hospice.

Many of the expectations cut across all the Values and at its heart what is important to everyone is acting with kindness and respect, and being the best we can be every day. Our staff and volunteers are all responsible in helping to make St Oswald’s Hospice a healthy place to work, with a positive culture of team working and commitment.

All staff are expected to sign up to the People Charter, and by doing so they are contributing to the success of St Oswald’s Hospice and helping us to achieve our Vision:

Our Vision Statement

Together, with others, we will make the most of time and improve quality of life for everyone, of all ages, in the North East who are living with a progressive life-limiting condition, and for their families and carers too.

Our Mission Statement

Together, with the vital support of our staff, volunteers, donors, customers and supporters, we will continue to develop and grow our services so that everyone in our region gets expert, dignified and compassionate care when and where they need it.