Hospice
Fundraising
Susan Freeman, Head of Volunteering at St Oswald’s Hospice, said:
“Across the Hospice, volunteers support a huge range of areas, from charity shops and fundraising events to gardening, reception support and patient-facing care roles.
“They make a real difference to patients, families, visitors and staff every single day, and Volunteers’ Week is a special opportunity for us to celebrate and thank them for everything they do.”
One of our longest‑serving volunteers is Peter Wood, 82, from Hexham, who has been a Ward Helper with us for more than 30 years. Whether he’s serving meals, making a cup of tea or offering a listening ear, Peter helps patients and families feel welcome and supported during what can be an emotional time.
“When I first started volunteering in 1995, I don’t think I ever imagined I’d still be here almost 30 years later. But it’s the people who keep you coming back.
“There’s something very special about being able to offer comfort or reassurance when someone needs it, whether that’s through a conversation, a friendly face, or simply being there.”
Our volunteers don’t just support patients indoors, they help shape the beautiful outdoor spaces that mean so much to families, visitors and staff.
Liz Smith, from Newcastle upon Tyne, has volunteered as a gardener for more than six years, working alongside her husband Derek to care for our gardens.
“After I retired, I wanted to volunteer somewhere that really mattered, and becoming a gardener at St Oswald’s Hospice felt like the obvious choice. I’ve always loved gardening and admired the care the Hospice provides, so being able to use my skills here is incredibly fulfilling.
“The gardens offer people a moment of peace at what can be a very difficult time and knowing we’ve helped create that environment means a great deal to us.”
Volunteering at St Oswald’s also helps people gain valuable experience for their future careers. Rachel McWhinnie, 22, from Heaton, joined us in 2025 as an Event Volunteer, supporting our retail events team at the space in Ouseburn.
“I graduated University last year and had no idea what to do next. I’d been involved in organising society events at Uni and thought maybe event management would be something I’d like to go into.
“Volunteering has given me the opportunity to develop those skills and has given me the perfect space to stretch my legs and see if I’m comfortable and good at event management. Plus, it’s allowed me to help a charity I really care about along the way.”
We simply couldn’t do what we do without our volunteers. Their time, energy and compassion help us support patients and families when they need it most.
If you’re interested in joining our volunteer community, you can find out more here.
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