Privacy Policy

In this Policy ‘St Oswald's' means St Oswald's Hospice Limited and/or St Oswald's Hospice Promotions Limited and/or any subsidiary thereof.

St Oswald's knows that you will want to understand how we use the information we automatically collect about you on our website www.stoswaldsuk.org . This notice describes our Privacy Policy.

Collection of Information
St Oswald's holds and stores certain information about you. For example, it holds information related to your visit to this site such as which pages you visit, how often you visit and information you specifically provide to enable you to receive a particular service.

Use of Information Collected
We will only use the information you provide us for:

• Processing your donations or other financial transactions;
• Processing your enquiry;
• For statistical purposes to improve this Website and its services to you;
• To supply website content and advertisements to you but only if you consent, to notify you of products or special offers that may be of interest to you;
• To administer this website;

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations
2003.

Non-personal data may also be used and stored with other persons.
We do not sell or transfer any personal information outside St Oswald's other than where explicit reference is made and approval obtained from you when you provide the information, or where passing that information to third parties is necessary to provide you with the information or service requested.

Data Protection
St Oswald's has adopted a policy of compliance with the data protection laws of the United Kingdom and takes reasonable care to prevent any unauthorised access to your personal data.

If you want to know exactly what information St Oswald's holds on you, you can obtain it by requesting a Subject Access Request Form from St Oswald's at its registered office. A fee may be payable for such access.

By supplying us with information you confirm that you do not consider use of your information in accordance with this Privacy Statement to be a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999. By entering information on forms or providing us with any personal information you are consenting to us processing that data for our own business use and holding it on our server.

You should also be aware that if the police request us or any regulatory or governmental authority investigating suspected unlawful activities to provide your personal details and/or information concerning your activities whilst visiting this site, we shall do so.

How we keep your information secure.
St Oswald's takes the security of your personal data seriously. We use industry standard security software to safeguard your data.

Confidentiality
St Oswald's website may include links to other sites, not owned or managed by St Oswald's. We cannot be held responsible for the privacy of data collected by websites which are not managed by St Oswald's.

Updating of our Privacy Policy
This policy can change to meet the requirements of our business or of changes in the Data Protection and/or other laws. Changes will be updated on our web site www.stoswaldsuk.org.

If you post or send offensive, inappropriate or objectionable content anywhere on or to this website, or otherwise engage in any disruptive behaviour on this website, St Oswald's can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties (including law enforcement agencies) about the content and your behaviour.

Users 17 and under.

If you are aged 17 or under, please get your parent/guardian's permission beforehand whenever you provide personal information to this website. Users without such consent are not allowed to provide us with personal information.

Cookies
When someone visits St. Oswald's Hospice Website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why.

Registered Charity 503386.