Staying Covid-19 safe
As you’ll be aware, government Covid-19 restrictions are being lifted from Monday (19th July). Our Retail Team have been reviewing current guidance and to ensure mutual safety of our staff, volunteers and customers many of the existing Covid-19 safety procedures we have in place in our shops and warehouse will remain in place. This includes our changing rooms being closed, till screens, hand sanitiser and the one way systems in place. All of our staff and volunteers will also continue to wear masks as a mandatory piece of PPE within two metres of someone.
We are asking our customers to continue to follow the guidance in place in our shops, including wearing face coverings. As before, this will not include anyone who is exempt. Please respect this decision.
Thank you in advance for your understanding, cooperation and your ongoing support. We are so grateful and couldn’t provide the care we do for North East people without you.
Can I donate items to this store at the moment?
This shop is currently accepting donations during opening hours. Please phone the shop before visiting so our team know you’re dropping off donations to avoid any disappointment. We anticipate large volumes of donations and our shops have limited space so we may have to temporarily pause what we can accept during busy periods so it’s always best to check in with us before you visit.
If you’re a Gift Aider, please bring your Gift Aid card with you so we can raise even more money from your generous donations. If you’re not, don’t worry our friendly team can sign you up in a matter of minutes when you visit the shop.