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Terms and conditions

Christmas Treecycle - Terms and conditions

I understand that my tree(s) won’t be collected unless I remove all of my Christmas tree decorations (including the stand/base) and I understand that if I don't my tree won’t be collected.

I will leave my tree in the position specified as soon as possible after placing my order. St Oswald's drivers will be around to collect your tree(s) as soon as they can, but this may not be until the week of the 18th January as they are working through a large volume of orders.

I understand that artificial trees won’t be collected and that this collection service is only applicable to REAL Christmas trees.

I understand that St Oswald’s Hospice may contact me in relation to this service as a result of me registering for their Christmas Treecycle Service.

We can only service the postcode areas of NE1 - 18, NE20 - 21, NE23 - 30, NE39, NE41 - 42. If you provide a collection address outside of these areas then the collection will not be able to go ahead and your collection will be cancelled.

We reserve the right to close the booking system when we reach capacity.