Being accountable
How we are regulated
St Oswald's is committed to providing excellence in palliative care and being an open and transparent organisation.
Read MoreProviding a quality service
Following our last unannounced Care Quality Commission visit, we were compliant in all five outcomes this year.
Read MoreHow to give feedback
We are committed to providing quality services and are constantly seeking ways to improve the care offered to you, your family, carers and friends.
Read MoreYou said, we did
We have listened to your feedback and introduced improvements that will have a positive impact on patient and family care.
Read MoreEquity, Diversity and Inclusion
We are committed to ensuring that everyone who engages with the Hospice is treated with dignity, fairness and respect.
Read MoreAccess to records
Under the Data Protection Act 1998, you have a legal right to apply for access to health information or other personal data held about you.
Read MorePrivacy Policy
St Oswald’s Hospice aim to be as transparent as we can about how and why we communicate with you and how we will use your personal information.
Read MoreOur Hospice Management Team
Our Hospice Management Team oversee the day-to-day running of St Oswald's. The team is made up of our Chief Executive and Directors. They meet regularly to discuss and decide on strategic issues.
Read MoreVulnerable person policy
St Oswald’s is compassionate towards its supporters and will never exploit vulnerability. Read our vulnerable person policy.
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