0191 285 0063

Access to records

Archive Icon

Under the Data Protection Act 1998, you have a legal right to apply for access to health information or other personal data held about you.

If you’d like to access your health records or personal data held by St Oswald’s, you must do so in writing, using our request form (download below) and send it to Helen Eadington, our Corporate Services Director at St Oswald’s Hospice, Regent Avenue, Gosforth, NE3 1EE or email heleneadington@stoswaldsuk.org

A formal process – outlined in our Information Governance Policy – is then followed.  Under the Data Protection Act, requests for access to records should be met within 40 days. However, as per our policy, we aim to respond within 21 days when the record has been added to within the previous 40 days.  In other cases the period is 40 days.

Download 'Access to records' form (if you are the data subject)

Download 'Access to records' form (if you are a representative for the data subject)

Protecting patient details

We have a legal obligation to keep all personal information confidential.  To find out how we protect patient details, please download our 'Help us to communicate with you in the right way' leaflet.