Hospice: 0191 2850063   
Fundraising: 0191 2469123   
Retail: 0191 2468123

How to Donate

There are several ways you can donate your unwanted items to St Oswald's shops. All proceeds from the sale of items go towards caring for local families at a time when they need it most. 

  • After lots of planning and preparation, we have installed new safety measures in every shop and we are excited to be re-opening the doors to 6 of our shops - Kingston Park, Gosforth, North Shields, Jesmond, Gateshead and Shiremoor. These shops will all be opening on Monday 29th June with new trading hours of 10am to 3pm and we can’t wait to welcome you back!

    Due to the incredible support of our community, we have had to temporarily pause donations to our shops and warehouse while we process all the items that have been donated this week. 

    We will announce here and on social media when we're ready to start accepting them again. Thank you for your patience and understanding in the meantime.

    Please note:

    - Our onsite donation point also remains closed at the moment. Our patients are amongst the most vulnerable, so please don’t bring any donations on site.
    - All House Clearances will be cancelled and re-scheduled for a later date.

    Thank you so much for your patience, understanding and continued support at this difficult time. As soon as we are in a position to open more shops, we will let you know.
    You can continue to support St Oswald's by shopping on our online or eBay and Depop shops.



  • We can arrange to collect large donated items – such as furniture - from you in one of our dedicated donations vans at a mutually convenient time.

    Find out more here

  • Our Donation Stations are lightweight containers which can be positioned at your organisation to encourage staff and customers to donate unwanted items to St Oswald’s.

    A Donation Station costs you nothing to place, maintain or empty, and a full one is worth £400 (plus an extra 25% with Gift Aid) to the Hospice.

    We will arrange for your donations to be sold in one of our shops and will let you know much your valuable contribution has raised for the Hospice.

    If you would like to find out more about Donation Stations please download our Donation Station flyer or call 0191 246 9123.

    Download our Donation Station Leaflet


  • Due to health and safety regulations and the current public demand for items, we are unable to take
    certain donations.


    • All upholstered items such as 3-piece suites and chairs must have fire labels attached to them in order for us to sell them on.
    • We can only take metal or glass television units and stands, due to the lack of demand for wooden units.
    • Television sets must have a built in digital freeview tuner (i.e. can receive more than just terrestrial channels) these are usually less than 3 years old.

    • We do not accept video tapes, video players or cassette tapes and we also can't take old microwaves, gas cookers and typewriters.

    • We do accept tables on their own if they are in good condition. Sets of chairs must be in 4's or 6's.

    • We cannot accept duvets or quilts.

    • We cannot accept wall units that are over 3 ½ feet wide.