0191 285 0063

Current volunteering opportunities

Thank you for your interest in volunteering for us! Please find below some of our current volunteer opportunities in the North East.

Over 1400 volunteers work alongside our paid staff and offer their skills, experience and expertise to every department within the Hospice. They are, quite simply, the lifeblood of St Oswald’s and we wouldn’t be able to operate without them.

We have over 120 different volunteering roles: working directly with patients; in a support role; in our charity shops or in our Fundraising team. Roles are based at the Hospice in Gosforth, or out in the local communities of Newcastle, Gateshead, Northumberland, Tyneside and Sunderland.

If you are interested in one of these roles please call our Volunteer Office on 0191 246 9125, email volunteer@stoswaldsuk.org or fill in our contact form.

If you would like to be sent a list of all our current volunteering opportunities please use the contact details above to get in touch. If you’re interested in a volunteering role that’s not currently available please get in touch and we’ll contact you if a relevant role becomes available.

For more information:

Download our Volunteering leaflet

Download our 'What to expect' recruitment leaflet


  • Bank Ward Helpers

    We are looking for volunteers to cover for absences during the day for morning and afternoon shifts to serve refreshments to our patients and their visitors.  Ideally we need volunteers who can make a long-term ongoing  commitment to this role

    Times needed:

    Morning shifts from 10am - 11:30am.

    Afternoon shifts from 1:15pm - 4pm.


    Afternoon Shifts needed Monday to Friday.

    Morning Shifts needed Wednesday and Friday.


    updated 06.12.2017


  • St Oswald's Ambassadors

    We are looking for confident presenters to work externally within their own community to promote the work of St Oswald’s and its Fundraising opportunities. You will have the chance to meet interesting people and visit interesting places as well as support our Fundraising efforts.

    Times needed:

    Times and days negotiable.

    We are ideally looking for people from the North Tyneside and Gateshead areas but also welcome people from Newcastle, Northumberland, South Tyneside and North Durham


    updated 31.07.2017


  • Kitchen Assistants

    We are looking for help in our very busy professional kitchen, taking part in vegetable preparation, dishwashing, and general kitchen duties in a very sociable area.

    Times needed:

    Saturday - 10:00am - 2:00pm, 1 opportunity available
    Sunday - 10:00am - 2:00pm, 1 opportunity available
    Bank volunteers are also required.

    updated 07.11.2017


  • Digital Communications Volunteer


    Digital Comms:  We are looking for an enthusiastic digital communications volunteer with a keen interest in digital media platforms and technologies to support our Digital Comms Officer and wider Comms and Marketing Team. Tasks will include but not limited to: support the writing and scheduling of posts on social media, help to maintain our websites, work with the Digital Communications Officer to research and develop our digital activity and research blogs/channels to identify collaborative and new opportunities to develop our audiences.


    Times needed:

    This role is 3 – 5 hours a week (negotiable).  If working on site, Monday or Friday is preferable, although days negotiable.


    updated 27.10.2017  




  • Voluntary Complementary Therapist

    We are seeking Holistic Therapists with an Aromatherapy, Reflexology and Indian Head Massage qualification to Diploma Level 3 with professional insurance, professional membership and continuous professional development certification.

    Times needed:

    1 day a week (Negotiable, Mon - Friday excluding Thursday) for a minimum of 4 hours.


    updated 31.07.2017


    Pets as Therapy – Cats and Dogs

    We are currently looking to recruit more PAT (Pets as Therapy) Dogs and Cats.  If you have a lovable pet and want to register with Pets as Therapy use this link to explore the website. http://www.petsastherapy.org/

    There is a small registration charge, and we can only accept registered and assessed animals.

    Times needed:

    Times and Days negotiable, but Friday morning or afternoon would be very welcome.

    updated 31.07.2017


  • Van Driver's Assistant

    To work alongside our Retail Van Drivers picking up donated items across the area and moving stock between our retail units in the community. Come and see the sights of the North East while making new friends and having a laugh!

    Times needed:

    • A variety of days are available. Typical start times would be 8am at our Kingston Park warehouse with a 3:30-4:00pm finish depending on route and traffic or, you can opt to do a half day (four hours). 


    If you are interested in becoming a Van Driver's Assistant volunteer please call 0191 246 9071, email retailhelpdesk@stoswaldsuk.org or fill in our contact form.

    For more information:

    Download our Volunteer Van Driver's Assistant leaflet

    • updated 24.10.2017


  • Event volunteers

    We are looking for friendly, outgoing, confident supporters to join us in delivering our many and varied events. For instance we provide a tent for our Great North Runners, our Christmas Market needs extra pairs of hands to make it happen, We promote our wedding favours and our new bridal shop at various wedding fairs. Come and join us meet new people and have fun.

    Download our events volunteer booklet to find out more: 

    Download our Event Volunteer booklet


    Please call our Volunteer Office on 0191 246 9125, email volunteer@stoswaldsuk.org or fill in our contact form.


    updated 31.07.2017


  • Hairdressers

    Would you like to make someone feel good? Qualified hairdressers are required within our Day Hospice and In-Patient unit. We have a great new hairdressing salon, and want to increase usage.

    Times needed:

    • Friday: 10am-12pm or 1pm-3pm or all day. 

    • updated 12.09.2017


  • Housekeeper

    To ensure that the highest possible standards of hygiene and cleanliness are met and maintained to ensure a clean and safe environment for patients, children, staff, volunteers and visitors within the Hospice.

    Days and times negotiable.

    • updated 31.07.2017


  • E-Commerce Volunteer

    We have an exiting new volunteering position open for anyone interested in developing or offering skills within the e-commerce side of our charity. 

    Key tasks will include:

    Assisting the e-commerce manager in the preparation and the dispatch of online orders

    Preparing items for dispatch

    Checking goods against paperwork

    Packaging parcels

    Completing dispatch paperwork

    Dealing with courier pick ups

    Skills required: 

    Manual handling skills

    Recording of information

    To become familiar with Royal Mail/Post office training will be given 

    Times needed: Varied

    Please call 0191 246 9071 or email retailhelpdesk@stoswaldsuk.org for further information.

    updated 08/09/2017



    Shop Volunteers

    We’re looking for friendly people who enjoy working as part of a team and will be happy to help our customers and provide quality service.

    We ask that our volunteers show an interest in the shop and raising money for a great cause, as well as enthusiasm and commitment to St Oswald’s and what we stand for.

    A shop volunteer role can be very varied; from assisting customers, sorting and replenishing stock and working on the tills to creating visual displays on the shop floor, window dressing and helping to promote public understanding of the work St Oswald’s does.


    Download Volunteering in St Oswald’s Shops Leaflet


    If you are interested in becoming a shop volunteer please call 0191 246 9071, email retailhelpdesk@stoswaldsuk.org or fill in our contact form.

    • updated 11.01.2017

    Stock Processors 

    Working right in the heart of the shop process, Stock Processors are responsible for preparing our donated goods for sale. Tasks include sorting and organising donations, then getting stock ready for sale by steaming, tagging and arranging goods to be sold in the shop.

    Why not try a taster day and get a feel for what's involved?

    Whether you can offer an hour a week, a day a week or more as a volunteer, we would love to have you as part of our team and times are flexible so you can fit volunteering around your life. Choose your own days and hours during the shop opening times, between Monday and Saturday. For shop opening hours and addresses, please click here.

    We welcome volunteers of all ages, backgrounds and experience, plus you’ll get the chance to boost your retail skills with the option to undertake a NVQ – all while making a positive impact in the local community. Volunteering in our shops is a fantastic way to help build confidence, develop skills and allows you to try something new and different from your usual daily routine.

    So if you’re looking to be part of a strong team environment, want to meet new people and have an interest in fashion with a keen eye for detail, contact us for more details or to apply today! 


    Download Volunteering in St Oswald’s Shops Leaflet


    If you are interested in becoming a shop volunteer please call 0191 246 9071, email retailhelpdesk@stoswaldsuk.org or fill in our contact form.

    • updated 08.03.2017


    Collection Line Volunteer

    To help raise funds for St Oswald's by joining a team of volunteers to assist with the administration of the collection of donated goods for resale in our local shops. Good telephone skills are essential for this role. 

    Times needed:

    All days available Monday-Friday, hours are negotiable.

    updated 03.10.2017

    eBay Volunteer Lister

    Working with a small friendly team in an office environment to list items donated to the charity for sale on eBay, from preparing the item for sale to uploading the finished listing.

    Working with varied items from small to large we never know what we will get donated. There is always something new or interesting to work with.

    The following skills will be useful in this role but full training and support will be given:

    Have the ability to accurately describe items for sale maximising use of the eBay strapline when listing items for sale.

    Use of a digital camera/tablet to take multiple photos of items for sale & then prepare photo's ready for uploading to the listing page.

    A keen eye for detail is required for the role and an interest in bric a brac, collectables or unusual items.

    Ability to work on your own or as part of the team. 

    Warehouse Volunteer

    This role involves accepting donations from the general public, sorting donated stock and preparing it for sale, merchandising stock onto display racks, serving customers and accepting cash when fully trained, and general housekeeping of front and back areas. 

    Times needed:

    Opening hours 9am-4pm Monday to Saturday, various days and times available.  

    • updated 11.01.2017
  • Would you be interested in assisting our Lymphoedema Nurses at the Main Hospice?  This is a role with direct patient contact but some basic admin/IT duties may be required.

    Shifts available:

    Wednesday:  1.00pm-4.00pm

    Friday morning: 9.00am-12.30pm

    Friday afternoon: 1.00pm-4.30pm


    Friday (all day) 9.00am-4.30pm


  • Corporate Volunteer

    We are able to offer teams of corporate volunteers a chance to ‘take over’ a St Oswald’s shop for a day.

    Teams collect as much stock as possible before the big day (via a Donation Station if suitable) and then sort, price, steam, display and sell as much as they can on the day to raise money for the Hospice.

    Dates and times needed: Flexible within shop opening hours.                                                                         

    updated 31.07.2017


  • To assist the Day Services Team with taking minutes at the Lymphoedema MDT (Multi-disciplinary Team) meetings including updating the agenda with final additions. Must be computer literate and able to use Microsoft Word and must be able to take minutes either directly on a laptop or written and typed up. Being part of these meetings would mean being present during clinical discussions which may include pictures of wounds etc therefore the candidate would need to feel comfortable with this.


    Wednesdays 8.45am-2.00pm – the meeting runs from 9.00am-12.00 – need time to do final preparations and complete minutes afterwards

  • To provide admin support to the Information Team including assisting with the maintenance of the Information Asset Register, data mapping, data quality audits, data protection activities as well as general office tasks. Must be computer literate and able to use Outlook, Excel and Word. Experience in an admin or information role would be advantageous


    Ideally one full day a week - Negotiable