Here are a few of our Frequently Asked Questions. If you would like to contact us about a question or suggestion you have, click here.
No. St Oswald’s Hospice is an independent, voluntary organisation. We are a registered charity and we rely on voluntary donations and legacies to enable us to provide hospice care.
Our annual running costs exceed £10million. As a charity, we need to raise over £6.5million and statutory authorities provide the additional £3.5million income.
We do work very closely with NHS colleagues and our Consultants provide Outreach services in local hospitals and the community.
No, we make no charge for our services, ensuring access to anyone who needs us. We are a registered charity and rely on voluntary giving, to ensure our essential services.
No! Most people think that hospices are scary, dark, miserable places – where you come to die. While we do provide end-of-life care, we also offer SO much more than that.
We’re experts in pain and symptom management and we follow a holistic approach, which means that we strive to address not just your physical symptoms, but also your emotional and spiritual needs too.
We also realise the impact an illness has on the whole family, therefore, we aim to provide support and care for your relatives and friends too.
We have a multi-disciplinary team of professionals on hand to support your needs. Our team includes consultants, doctors, nurses, physios and occupational therapists, social workers, chaplaincy and complementary therapists.
No. We also care for patients with motor neurone disease and advanced respiratory, neurological or cardiac conditions.
No. We care for adult patients of all ages. We also offer a specialist short break service for children and young adults with life limiting conditions.
No. We care for people of any religious denomination and for those with no particular faith or beliefs.
Spiritual support is offered at St Oswald’s to patients, their relatives, carers and friends. Visiting clergy, elders and spiritual leaders are very welcome to visit. There is no pressure on those patients who do not wish to use these services.
Some people often believe that to work in a hospice you have to have strong religious beliefs; again this is not the case. Our staff have the same mix of beliefs as the patients for whom they care.
As a patient you can be referred to us by your GP, Consultant or Specialist Palliative Care Team. We care for patients from Northumberland, Newcastle upon Tyne, North Tyneside and Gateshead, with occasional specialist referrals from further afield.