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Prospective Patient Information

Most people assume that St Oswald’s is a place to die, that it’s an adult unit for cancer patients, it’s for older people and you have to pay. These are common misconceptions and can lead to patients feeling anxious and wary of coming to St Oswald’s for the first time. Despite the complexity of the conditions we address and the specialist skills involved at St Oswald’s, the core of what we do is simple. We listen.

We listen to patient’s needs and wants and address them. It's about valuing a person and seeing them as an individual and not a condition. The patient or child is at the centre of what we do and the services we provide.

Whether it’s serving a freshly made full English breakfast to an Inpatient, or providing a much needed massage to an Outpatient, we strive to make each and every person feel extra special.  If, for example a patient is having trouble with their mobility, then we’ll ask one of our Physios to provide practical support and advice, to help make getting around a little easier. Our Chaplain and Social Workers are always on hand to offer emotional support too – where patients and friends can talk, in confidence, about anything they wish.

Our medical and nursing staff will work with patients to devise treatment plans which meet each individual patients needs.

Don't just take our word for it, read about patient and family experiences of St Oswald’s.  To find out more about our Inpatient Ward please download our Pre-Admission Booklet. You can also view our online video, via You Tube, to find out more about all of our services.

If you've recently been diagnosed with a life limiting illness it may be beneficial to attend our 'Taster Sessions' - a six-week programme to introduce adults with life limiting conditions, to some of the services available to them at St Oswald’s.  To find out more visit our Taster Sessions page.